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Service Desk Specialist – English speaking

  • Szakterület/Iparág / Industry: Ügyféltámogatás
  • Foglalkoztatás jellege / Type of contract: Alkalmazotti jogviszony, Teljes munkaidő
  • Munkavégzés típusa / Type of employment: Hybrid
  • Nyelvismeret / Languages: Angol
  • Lokáció / Location: Budapest

Megosztás / Share:

Jelentkezem / Apply

Feladatok / Responsibilities

  • Handle end user calls and web queries in English
  • Resolving IT issues of our clients, act as first point of contact for the customer
  • Documentation and precise administration, logging of calls on the ticketing tool
  • Act as primary contact between customer and resolving group
  • Keep the user informed, own and follow up ongoing cases

Elvárások / Requirements

  • have excellent written and verbal communication skills in English
  • have High School degree
  • have desire to learn, training will also provide the necessary technical knowledge
  • are open to work in shifts

Amit partnerünk kínál / What our partner offers

  • Training and continuous learning and certification opportunities
  • Pleasant and inspiring working atmosphere with multicultural community and state-of-the-art technologies.
  • Easy to access location and modern office building
  • Competitive salary and cafeteria benefits; free sport allowance, All You Can Move SportPass, medical benefits
  • Reimbursable language courses
  • Team events and Company events
  • Home office min. 3 days/week, based on team agreement

Jelentkezés az állásra / Apply for the job

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