Italian Speaking-Credit Control Analyst

Effectively collect cash and monitor customers’ accounts consistent with credit standards & policies and prepare collection reports
Monitor credit and fraud violations and involve all relevant stakeholders
Manage customers’ accounts and keep these fully reconciled
Deal promptly with customer disputes in order to secure payments and follow the escalation path
Be able to identify key, strategic or high-risk business customers and issues and take actions together with the relevant business partners
Utilize all communication channels to resolve issues and perform daily tasks
Review and make decisions based on customers’ blocked orders
Support Line Manager / Leads in all projects, systems implementations, strategic topics, and any ad hoc activities needed

Different bonus opportunities based on performance, wide range of cafeteria elements
Life & health insurance, medical care package
Flexible working schedule: home office up to 2 days / week, based on team agreement
Opportunity to build up long term career path and develop your skills with wide range of learning options
Family friendly workplace e.g.: Extended paternity leave, Mother-baby room
Employees’ wellbeing programs e.g.: Employee Assistance Program, Company Recognition Program