German speaking Customer Experience Advisor
- Közzététel dátuma / Publishing date:
- Szakterület/Iparág / Industry: Ügyféltámogatás
- Foglalkoztatás jellege / Type of contract: Alkalmazotti jogviszony, Teljes munkaidő
- Nyelvismeret / Languages: Angol, Német
- Lokáció / Location: Csongrád-Csanád vármegye
Our client, an international trading company, is looking for an experienced Customer Experience Advisor to join their team. This is a hybrid position that offers the chance to work with a leading global company in a fast-paced and dynamic environment.
Feladatok / Responsibilities
- Act as the first point of contact for customers and partners across multiple communication channels
- Manage incoming inquiries
- Manage your own case queue and ensure high-quality service
- Process account requests, refunds, social media queries, and log actions in internal systems
Elvárások / Requirements
- Fluent German and good communicative skills in English
- Basic knowledge of Microsoft Office
- Strong communication skills
- Openness to working in shifts
- We also welcome applications from career starters and career changers
Amit partnerünk kínál / What our partner offers
- Different bonus opportunities, wide range of cafeteria elements
- Life & health insurance, medical care package
- Home office
- Wide range of learning options
- Family friendly workplace
- Employees’ wellbeing programs