Customer Support Representative (French speaking)
- Közzététel dátuma / Publishing date:
- Szakterület/Iparág / Industry: Ügyféltámogatás
- Foglalkoztatás jellege / Type of contract: Alkalmazotti jogviszony, Teljes munkaidő
- Munkavégzés típusa / Type of employment: Hybrid
- Nyelvismeret / Languages: Angol, Francia
- Lokáció / Location: Budapest
We are looking for a
Customer Support Representative (French speaking)
for our multinational IT outsourcing partner
Feladatok / Responsibilities
- Handling end-user calls and web queries via tools, phone and email
- Maintain customer and material master database
- Entering customer orders and following them up
- Logging, assigning, tracking progress of complaints & claims from receipt to completion
- Interact with customers and stakeholders in a professional, friendly and efficient manner
Elvárások / Requirements
- Advanced or native in French and upper-intermediate English
- Relevant experience in working with customers
- Good communication skills (written and verbal)
Amit partnerünk kínál / What our partner offers
- Training and continuous learning and certification opportunities
- Pleasant and inspiring working atmosphere with multicultural community and state-of-the-art technologies.
- Easy to access location and modern office building
- Competitive salary and cafeteria benefits; free sport allowance, All You Can Move SportPass, medical benefits
- Reimbursable language courses
- Team events and Company events
- Home office min. 2-3 days/week, based on team agreement