Customer Support Representative (French speaking)

Közzététel dátuma / Publishing date: 2023. május 26.
Szakterület/Iparág / Industry: Ügyféltámogatás
Foglalkoztatás jellege / Type of contract: Alkalmazotti jogviszony, Teljes munkaidő
Munkavégzés típusa / Type of employment: Hybrid
Nyelvismeret / Languages: Angol, Francia
Lokáció / Location: Budapest

Megosztás / Share:

Feladatok / Responsibilities

Handling end-user calls and web queries via tools, phone and email
Maintain customer and material master database
Entering customer orders and following them up
Logging, assigning, tracking progress of complaints & claims from receipt to completion
Interact with customers and stakeholders in a professional, friendly and efficient manner

Elvárások / Requirements

Advanced or native in French and upper-intermediate English
Relevant experience in working with customers
Good communication skills (written and verbal)

Amit partnerünk kínál / What our partner offers

Training and continuous learning and certification opportunities
Pleasant and inspiring working atmosphere with multicultural community and state-of-the-art technologies.
Easy to access location and modern office building
Competitive salary and cafeteria benefits; free sport allowance, All You Can Move SportPass, medical benefits
Reimbursable language courses
Team events and Company events
Home office min. 2-3 days/week, based on team agreement

Jelentkezés az állásra / Apply for the job