Service Delivery Manager

Feladatok / Responsibilities

  • Management of team to meet business/ operations goals around defined responsibilities
  • Identify areas where operational efficiencies can be gained by documenting routine procedures
  • Work with and collaborate with service delivery and application support teams as required
  • Should be accountable & own Infrastructure service delivery
  • Understanding offshore operation & get the services delivered through them
  • Contractual document (SOW/MSA) preparation, review and presentation to the client for sign-off.
  • Project finance and resource management

Elvárások / Requirements

  • Bachelor’s degree in a related field
  • Extensive experience in Service Delivery Management
  • Strong leadership and communication skills
  • Expertise in delivery of large end-to-end programs and Strong knowledge of Project/Program delivery management Skills
  • Proficiency in risk management and budget oversight
  • Project management and ITIL certification will be an added advantage
  • Domain knowledge and adaptability in a dynamic environment
  • Technical skillset: Windows, Vmware, citrix, SQL ,Oracle Database, Backup and storage administration ,Unix, Exchange, Skype, Network 

Amit partnerünk kínál / What our partner offers

  • Competitive salary package + Annual bonus system +Cafeteria package
  • Company insurance
  • Language course reimbursement
  • Free medical services
  • All You can Move Sportpass + other discount fitness options
  • Current home office possibility and potentially hybrid model of working in the future

Jelentkezés az állásra / Apply for the job

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