Customer Service Specialist (German speaking)

Közzététel dátuma / Publishing date: 2023. március 16.
Szakterület/Iparág / Industry: Ügyféltámogatás
Foglalkoztatás jellege / Type of contract: Alkalmazotti jogviszony, Teljes munkaidő
Munkavégzés típusa / Type of employment: Hybrid
Nyelvismeret / Languages: Angol, Német
Lokáció / Location: Budapest, Pest vármegye

Megosztás / Share:

Feladatok / Responsibilities

Handling end-user calls and web queries via tools, phone and email
Maintain customer and material master database
Entering customer orders and following them up
Logging, assigning, tracking progress of complaints & claims from receipt to completion
Interact with customers and stakeholders in a professional, friendly and efficient manner

Elvárások / Requirements

Advanced or native in German and upper-intermediate English
Relevant experience in working with customers
Good communication skills (written and verbal)

Amit partnerünk kínál / What our partner offers

Different bonus opportunities, wide range of cafeteria elements
Life & health insurance, medical care package
Home office min. 2 day/week, based on team agreement
Wide range of learning options
Family friedly workplace
Employees’ wellbeing programs
Paly Zones, Office massage, Sport and music equipment

Jelentkezés az állásra / Apply for the job